Welcome to our store!

Frequently Asked Questions

Everything you need to know about auto parts and our services

Get answers to common questions about genuine auto spare parts, engine oils, pricing, delivery, warranties, and car maintenance tips from our expert team.

Products & Quality

Do you sell genuine auto spare parts in Gojra?

Yes, absolutely! All our parts are 100% genuine and sourced directly from authorized manufacturers and distributors. We guarantee authenticity with proper packaging, holograms, and warranties. We never compromise on quality.

Which engine oil brands do you stock?

We stock premium brands including Shell Helix, Castrol EDGE, Total Quartz, Mobiloil, ZIC, and Kixx. All oils are genuine and suitable for Pakistan's climate conditions. We have all viscosity grades available (5W-30, 10W-40, 15W-40, 20W-50).

How can I verify if a part is genuine?

Genuine parts come with proper packaging, manufacturer holograms, serial numbers, and QR codes. Our expert staff can help you verify authenticity. We also provide purchase receipts and warranty cards for all genuine parts.

Do you have parts for all car brands?

Yes, we stock parts for all major Japanese, European, and Chinese car brands including Toyota, Honda, Suzuki, Nissan, Hyundai, KIA, Changan, MG, Proton, and more. If we don't have a specific part in stock, we can order it for you.

Pricing & Payment

Are your prices competitive?

We offer the most competitive prices in Gojra without compromising on quality. We work directly with distributors to eliminate middlemen, passing the savings to our customers. You get genuine parts at the best market rates.

Do you offer discounts for bulk purchases?

Yes! We offer special discounts for mechanics, workshops, and bulk buyers. Contact us directly for wholesale pricing and business partnership opportunities.

What payment methods do you accept?

We accept cash, bank transfers, and mobile wallet payments (JazzCash, EasyPaisa). For regular customers and workshops, we also offer credit facilities with flexible terms.

Delivery & Location

Do you deliver auto parts in Gojra and nearby areas?

Yes, we offer delivery services in Gojra city and surrounding areas including Jhang, Toba Tek Singh, Chiniot, and Faisalabad. Delivery charges may apply based on distance. Contact us for same-day delivery options.

Where is your shop located in Gojra?

We are located at Pensra Road, near Shell Pump in Gojra, Punjab, Pakistan. Our shop is easily accessible from the main road with parking available nearby.

What are your working hours?

We are open Saturday to Thursday from 9:00 AM to 7:00 PM. We are closed on Fridays. For urgent requirements, you can call us at +92 340 3425988.

Installation & Support

How can I identify the right part for my car?

Our expert staff can help you identify the correct parts. Bring your vehicle registration book or tell us your car's make, model, and year. You can also bring the old part for exact matching.

Do you provide installation services?

We focus on selling genuine parts, but we can recommend trusted mechanics and workshops in Gojra who can install the parts professionally. Many mechanics visit our shop regularly.

Can I get technical advice about auto parts?

Absolutely! Our knowledgeable staff has years of experience and can provide expert advice on choosing the right parts, maintenance tips, and compatibility issues. Feel free to ask us anything.

Returns & Warranty

What is your return policy?

We accept returns within 7 days for unused, unopened products with original packaging and receipt. The part must be in the same condition as sold. Installation or fitting charges are non-refundable.

Do parts come with warranty?

Yes! Genuine parts come with manufacturer warranty ranging from 3 months to 1 year depending on the product type. Warranty covers manufacturing defects only, not wear and tear or improper installation.

What if I receive a defective part?

If you receive a defective part, bring it back immediately with the original receipt and packaging. We will replace it free of charge or provide a full refund if the defect is confirmed.

Oil Change & Maintenance

How often should I change my engine oil?

For normal driving conditions, change engine oil every 5,000 to 7,000 km. For severe conditions (dusty roads, city traffic, high temperatures), change every 3,000 to 5,000 km. Always follow your car manufacturer's recommendations.

Which engine oil viscosity is best for Pakistan's climate?

For most cars in Pakistan, 15W-40 or 20W-50 is recommended for our hot climate. Modern engines may require 5W-30 or 10W-40. Check your owner's manual or consult our experts for your specific vehicle.

When should I replace my car's air filter?

Replace your air filter every 10,000 to 15,000 km or once a year. In dusty areas like Pakistan, you may need to replace it more frequently. A clogged air filter reduces fuel efficiency and engine performance.

Still Have Questions?

Can't find the answer you're looking for? Our friendly team is here to help!

Quick Maintenance Tips

Check Oil Level Weekly

Regular oil checks prevent engine damage and ensure optimal performance.

Use Genuine Parts

Always use genuine OEM or branded parts for reliability and longevity.

Regular Servicing

Follow your car's service schedule to maintain warranty and performance.

Replace Filters on Time

Clean filters improve fuel efficiency and protect your engine.